Frequently Asked Questions
Everything you need to know about our durable K9 gear.
How do I determine the right size for my dog?
We provide a comprehensive sizing guide on each product page. We recommend measuring your dog's neck, chest, and length to ensure a comfortable and secure fit for our vests and accessories.
What makes K9 Ballistics® materials different from standard pet wear?
Our products are engineered using proprietary ballistic nylon and reinforced stitching designed to withstand high-impact activity, abrasion, and extreme weather conditions where standard fabrics fail.
What is your return policy for worn items?
We offer a 30-day satisfaction guarantee. While we accept returns on items in new condition, please contact our support team if you experience any manufacturing defects or performance issues with used gear.
Do you offer international shipping?
Yes, we ship our premium K9 gear worldwide. Shipping rates and delivery timelines are calculated at checkout based on your specific location and preferred carrier.
How should I clean and maintain my gear?
Most of our products are machine washable on a cold, gentle cycle. We recommend air drying to maintain the integrity of the ballistic fibers and water-resistant coatings.
Are your products covered by a warranty?
Yes, all K9 Ballistics® products come with a limited lifetime warranty against defects in materials and workmanship to ensure your dog is always protected.